Terms of Service

Effective Date: February 13, 2025

1. Introduction

Welcome to Heim. Heim (“Company,” “we,” “us,” or “our”) provides an innovative real estate marketplace where home buyers, sellers, and real estate agents can connect, compare services, and engage in transparent transactions. By using our website and services, you agree to these Terms of Service (“Terms”). If you do not agree, you must not use our services.

2. Eligibility

By accessing or using Heim, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

3. Services Provided

Heim offers a platform where:

  • Home sellers and buyers can post property-related needs.
  • Licensed real estate agents can submit bids to provide services.
  • Users can compare agent bids based on pricing, reviews, and service levels.
  • AI-powered tools assist with scheduling, document management, and communication.

Heim does not act as a real estate broker, agent, or advisor. We facilitate connections but do not verify transactions between users.

4. User Responsibilities

By using Heim, you agree to:

  • Provide accurate and complete information when creating an account.
  • Comply with all applicable real estate laws and regulations.
  • Use the platform responsibly and refrain from fraudulent or misleading activities.

5. Fees and Payments

Heim may charge fees for certain services. Any applicable fees will be disclosed before they are incurred. Real estate agents may pay for lead generation services or premium listings.

6. Limitation of Liability

Heim provides its platform “as is” without warranties of any kind. We do not guarantee specific outcomes, and we are not responsible for any disputes, transactions, or agreements between users. To the fullest extent permitted by law, Heim shall not be liable for any indirect, incidental, or consequential damages.

7. Account Termination

We reserve the right to suspend or terminate user accounts that violate these Terms or engage in unlawful or unethical behavior.

8. Privacy Policy

Your use of Heim is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

9. Changes to Terms

We may update these Terms at any time. Continued use of Heim after updates constitutes acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at support@goheim.com.

By using Heim, you agree to abide by these Terms. Thank you for being part of our real estate marketplace!